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Contact Information

Taipei City Traffic Adjudication Office

Service Telephone Numbers:
TEL:(02)2365-8270
FAX:(02)8369-2386
The 1999 Citizen Hotline may also be used to inquire matters related to traffic violation adjudications.
E-mail: tao_web@mail.taipei.gov.tw

Service Hours:
Monday through Friday, 8:30~17:30
(Closed on Weekends and National Holidays)

Service

Extension

Dedicated Line

Description

Phone Service Center

9

-

● Questions related to traffic violation adjudications

Postal remittance check, convenience store, bank, or online voice transfer payment (including via Internet)

217~218

2368-8350

●Inquiries regarding online resolution of cases and post office remittance procedures

●Inquiries regarding convenience store and bank payment

●Inquiries regarding credit card, ATM card, and voice transfer payment

Towing

212

-

●Towing-related services in this city

Installments

220

-

●Paying fines and penalties via installments and other related services

Refunds

313

-

●Duplicate payments or overpayment

Appeals

316~330

-

●Disagreements over the facts of a violation
●Objections or appeals
●Inquiries regarding appeal results

Collection of Overdue Fines

415~426、492

-

● Collection of overdue fines

Adjudication

427~430、

438

-

●Adjudication orders

Cancellation of License Plate (Driver's License)

220

-

● Consultation or withdrawal of license plate (driver's license) cancellation

Accident Determination

818

-

● Determination of responsibility in road traffic accidents

Pedestrians, slow vehicles, road obstacles

139~140

2369-2677

●Inquiries regarding pedestrians, slow vehicles, or road blocks (responsibility of permanent TCPD Traffic Division personnel at the TAO)

Re-issuance (renewal) of vehicle and driver's licenses

224

-

●Re-issuance or renewal of vehicle and driver's licenses (responsibility of permanent TCMVO personnel at the TAO)

Payment of parking fees

225

-

Payment of parking fees(responsibility of permanent PMA personnel at the TAO)

Site & Transport

1.Address: 7-8F, No. 92, Sec. 4, Roosevelt Rd., Zhongzheng District, Taipei City 10091, Taiwan (R.O.C.)

【 The Office entrance is located on the northeast side of the Shuiyuan Market 】

2. Directions to the TAO: The TAO is located near MRT Gongguan Station. Visitors to the office are advised to take the MRT, buses, or other means of public transportation.

Guide for public transportation

Bus

0-South,1,109,1501,1505,207,208,208(Shuttle),208(Straight),236,236(Shuttle),251,251(Shuttle) ,252,253,254,254(Shuttle),278,278(Shuttle),280,280(Straight),284,284(Straight),290,311,505,52 ,530,606,642,643,644,648,660,668,671,672,672(Shuttle),673,675,676,74,907

Brown 11, Brown 12,Brown 22, Green 11, Blue 28

688, Jingmei – T.V.G.H Express

Intercity Bus

Fuho Dayou Bus

Taipei ←→Keelung(1550)

Yalan Bus

Taipei ←→Hsinchu (1728)

MRT

MRT station of Gongguan Station

Take Xindian-Tamsui Line to Gongguan Station (No.1 Exit)

3.Parking information (refer to the TAO's location map for parking information):
a. Gongguan Parking Lot (No.15, Lane 230, Sec. 3, Tingzhou Rd., Taipei City)
b. National Taiwan University Second Student Activity Center Parking Lot (No.85, Sec. 4, Roosevelt Rd., Taipei City)
c. Taipei Water Park Garden Parking Lot (No.1, Siyuan St., Taipei City)