The Taipei City introduced
e-tickets to taxi services in August 2009
to facilitate easier fare payment, to reduce the waiting time for
change due and to solve the driver’s problem of not having the correct
change at times. As of Feb 29, 2011, up to 2,941 taxis operating in the
Taipei municipality accept fare payments by EasyCard. Passengers may
simply pay for taxi fares by scanning their EasyCard using the card
reader installed at the back of the driver’s seat. Payment is deducted
straight away and the machine prints out an e-receipt containing
information of the ride including the name of the taxi fleet operator,
time of the ride, the taxi’s registration number, card number, the
total fare charge and the card balance before and after payment
deduction. Users of taxi services may use the e-receipt for expense
claim or account inquiry.
The Taipei City Government has planned to integrate the transportation
resources of the radio or satellite taxi-dispatch services to set up
the Senior Citizen & Handicapped Taxi Service to offer senior
citizens and people with disabilities and their families more diverse
transportation solutions. Citizens may call the taxi service hotline
(11 participating taxi fleet operators) and explain to the operator
their intension to use the Senior Citizen & Handicapped Taxi
Service to receive the subsidized rate.
Who Are Eligible
Senior or handicapped citizens with the Senior Citizen (1) or
Handicapped (1) EasyCard issued by the Taipei City Government are
Anyone who wishes to apply for the Senior Citizen (1) or Handicapped
(1) EasyCard may contact the Department of Social Welfare, Taipei City
Government on 1999 ext. 6966 ~ 8 or the Social Welfare Section of the
District Office located in the area of the applicant’s permanent
1. Senior Citizen (1) EasyCard: Residents of Taipei City for one year
and are over 65 years of age.
2. Disabled (1) EasyCard: Anyone in possession of the Disabled Handbook
and is the resident of Taipei City for one year.
The Ways the Subsidy Program Work
Senior citizens or people with disabilities may use their Senior
Citizen (1) EasyCard or Handicapped (1) EasyCard issued by the Taipei
City Government for the Senior Citizen and Handicapped Taxi Service
within the limit of subsidy (free bus trips for 60 sections valued at
NT$ 480 each month) provided by the Taipei City Government. For a
single taxi trip that costs less than NT$ 100 (incl.), fare subsidy
equivalent to 2 sections (of the 60-section allowance) is deducted and
for a single taxi trip that costs more than NT$ 100, 4 sections are
deducted. The remaining cost of the taxi trip at less than the correct
subsidy amount as described above is then paid out of the cardholder’s
own top-up value.
For instance: For a single trip that costs NT$100, NT$16 is
subsidized by the government (2 sections valued at NT$16 are deducted
from the monthly allowance for free bus trips) and the taxi rider needs
only pay NT$ 84 (which will be deducted from the cardholder’s own
top-up value). Alternatively, for a single trip that costs NT$150,
NT$32 is subsidized by the government (4 sections valued at NT$32 are
deducted from the monthly allowance for free bus trips) and the taxi
rider needs only pay NT$ 118 (which will be deducted from the
cardholder’s own top-up value).
Note: Holders of the Senior Citizen (1) or Handicapped (1) EasyCard are
unable to use their EasyCard to make fare payments if the card has
insufficient balance to pay for the fare due after deducting the
subsidy amount, meaning that they are unable to enjoy the benefits
provided by the government. Instead, they have to pay their taxi fare
How to Use the Service
1. Call the taxi service dispatch hotline of individual taxi fleet
(1) Call the taxi service dispatch hotline of the participating taxi
fleet operators (listed in the table below).
(2) Explain to the operator your request for special senior citizen or
handicapped taxi service.
(3) Arrange the pick-up address and time and use the service
(4) Confirm the taxi fare upon reaching the destination and use your
EasyCard to make fare payment and obtain the receipt.
Participating Taxi Fleet Operators
Participating Taxi Company
Lan Tian Shi
2. Accessing Taxi Service from the 7-11
Convenience Stores’ “ibon
Easy Living Post”
Metropolitan Satellite Taxi Company has entered into a cooperative
agreement with 7-11 convenience stores to ensure that people with
hearing impairments or those unable to use mobiles to make calls can
still reques taxi services. Starting April 1, 2010, anyone wishing to
use the Metropolitan satellite taxi service may go to the “ibon Easy
Living Post”kiosks located in any 7-11 convenience store to call for
taxi service by clicking on the following options: “Digital Living
Service-> Taxi Service-> Metropolitan Satellite Taxi Company” and
enter his/her telephone number. The number and expected arrival time of
the scheduled taxi will be displayed on the computer screen. The fleet
operator will automatically dispatch the Senior Citizen and Handicapped
Taxi Service to the designated convenience store.
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Copyright 2004-2013 Department of Transportation, Taipei City Government
Northwest Wing,6F,No.1, City Hall Rd., Taipei City 11008, Taiwan, R.O.C.
For callers in Taipei City, please dial 1999 for the Citizen Hotline.
For callers outside of Taipei City, please dial 02-27208889Updated: 2017/9/22 11:55:39