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Taxi Dispatch Service Hotline

0800 Toll-free Taxi Dispatch System
ObjectiveProtect the safety of taxi riders by offering them safe and convenient cab services.
Toll-free Taxi Dispatch Service Hotline0800-055850 (the number rhimes with the Chinese slogan: we protect you)
Dial number from cell phones55850 (call charges apply)
Service launched dateMay 14, 1999
Toll-free telephone service coverageTaipei City, New Taipei City, Keelung City

  1. From local land line, please dial: 0800-055850 (toll-free)
    From cell phone, please dial: 55850 (call charges apply).

  2. After your call is connected, you will hear the following recorded message “Welcome to the 0800 Smart Taxi Dispatch System. This service hotline is toll free if you are calling from a local land line. For taxi services for senior citizens and the physically challenged, please press 0. For Mandarin service, please press 1. For English service, please press 2.”
  3. If you press 0, the computer system will redirect you to the Senior Citizen and Handicapped Taxi Service Center. Please explain to the operator that you’d like to request designated taxi services for senior citizen and the physically challenged.
  4. If you press 1, you will hear the following recorded message, “Please press 1 to listen to the list of taxi operator codes; press 2 for automatic transfer to any taxi fleet operator; press 3 to check the fare rates; or press “*” to return to the main menu. You shall call this hotline only for automated call redirection service. Any taxi dispatch service problem shall be directed to individual taxi fleet operators. If you’d like to file a complaint about taxi services, please call the Taipei City Public Transportation Office’s complaint hotline at 02-27592677.
    (1) Press 1 to hear the list of taxi fleet operator codes. You may enter the code for the taxi fleet operator of your choice without waiting to hear the code or press the code after you hear it.
    (2) Press 2 for your call to be redirected to the taxi fleet operator.
  5. After your call is redirected to the taxi fleet operator, please arrange your taxi dispatch service with the operator.
  6. The system is powered with a 24-hour recording facility. All taxi dispatch service calls are monitored and recorded and kept in the archive for one month. All participating drivers have been subjected to police check to ensure passenger safety prior to enrollment.

Please note: In the event where all taxis are unavailable, please ask the operator to press “*” to return to the main menu or alternatively, the caller may press “*” to return to the main menu.

Radio and Satellite Taxi Operator Code 
01Fu An12Fan Ya
02Crown Taxi13Bin Le
03Chihying Taxi15Guo Hua
04Zhang Sheng16You Liang
05Da Ai18Taiwan Taxi
06Bei Song19Sheng Hui
07Taipei Star20Sheng Qin
08Fu Xie21Sheng Xiong
09Yun Jiang22Metro Taxi
10Blueangel Taxi23Capital Taxi
11Da Fong24DaCi Taxi

Operational Procedures of the 0800 Smart Taxi Dispatch Service System for Women